Everything You Need to Know Before Your Event
Find answers to our most frequently asked questions and discover the areas we cover. From delivery and setup to bookings, cancellations and event requirements, you'll find all the information you need to help make planning your party or event as simple as possible.
FAQS
Yes, here at DJ Bridgee'o's Entertainments, we deliver and set up your equipment, as it is all part of the service.
Yes, the only difference is that instead of pegging it to the ground with ground pegs, it is weighted to the floor using sandbags.
If you are in any doubt at all, DJ Bridgee'o's Entertainments will be only too pleased to come and survey the proposed area and advise on the size of the bouncy castle suitable for your needs. However, if you do not live locally, this might not be possible; I'm sure you will understand.
YES! YES! YES! YES PLEASE, as long as you have the space available. This is always a good idea when large numbers of people are involved. Customers very often hire out two to three castles at a time, or the Garden games with a bouncy castle, etc. Besides that, DJ Bridgee'o's Entertainments can get twice as much money for one drop; go on, you know it makes sense.
Definitely, all our bouncy castles are new, purchased from the best manufacturers available, not just the cheapest on the market. We pride ourselves on the condition of our bouncy castles. They are always cleaned after use, and on set-up, we even clean the bottoms of our castles. DJ Bridgee'o's Entertainments does ask that you keep them in this condition by allowing nothing to go on the bouncy castle except people, no food or drink.
All upfront securing booking fees are non-refundable. There is no cancellation charge for bouncy castles if wet and normally if you are courteous enough to give us what we consider to be enough notice of cancelation there will be no further charge, however excuses such as we haven't got any money, we haven't got enough room, the venue say we are not allowed to have it for xyz reasons, oh it slipped my mind to phone and cancel, will not be excepted at least 2 week for children's bouncy castles and 6 weeks for larger kit like adult castles, Assault course etc DJ Bridgee'o's Entertainments do ask that you give as much notice as possible, this then enables us to re-hire the bouncy castle to another client. YOU WILL BE ASKED TO PAY THE FULL AMOUNT IF YOU DO NOT GIVE ENOUGH NOTICE, as we are trying to make a living and have staff to pay. We will take you to small claims if you refuse to pay, as you have broken a verbal agreement, and this is a contract.
Flat grassed areas are the most suitable; we do, however, avoid loose gravel and chippings, this is because, should any of the small stones get between the ground sheet and castle, the friction between them can cause lots of damage in a very short time.
Yes, all bookings are not secured until the upfront non-refundable securing fee has been made. Thank you.
DJ Bridgee'o's Entertainments prides itself in the safety of our castles, they are all purchased from new, direct from one of the leading manufacturers in the UK. We don't buy just cheap bouncy castles; we buy quality at a price. Our bouncy castles are tested regularly, and all carry up-to-date safety certificates. They are manufactured in accordance with the latest safety guidelines; cables are renewed every year, and all appliances are P.A.T. tested. Safety mats are supplied with all our bouncy castles. ALSO, WE INSIST THAT ALL BOUNCY CASTLES SHOULD BE SUPERVISED BY A SUITABLE ADULT AT ALL TIMES.
Delivery Areas
Ready to Get the Party Started?
Whether you’re planning a children’s birthday party, wedding, milestone celebration or a much bigger event, we’d love to be part of it. Tell us what you’re planning and we’ll help you find the perfect entertainment for your occasion.